Client Fault Reporting

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CLIENT FAULTS & REQUESTS

Support & Maintenance Services for your Business

This is where we really excel… Our support and attention to detail is the best you will get.

I expect you hear it all the time but we really care about our customers, they will attest to that. It’s a pretty bold statement to make but our customers love us as they know we are dependable, personable and we hold their business in the same regard as our own.

Our support service levels differ as do our customers, so you can rest assured we will build a support plan that is not only right for your business but also your budget.

We really look forward to meeting you…

We offer a full bespoke call, line, fault and billing management support facility.

Here at Marley Comms we feel your pain having to deal with the mighty line providers, mention no names… We do however provide a full communication consultation and maintenance package. Meaning in essence we deal with the faults, fault reporting and billing management, making sure you are left to run your business.

You tell us you are having a problem and irrespective of who is to blame we will take ownership of the fault or billing issue and report it to the appropriate agency and make sure the job is done properly and efficiently.

We also monitor all call costs and we can build bespoke call packages to help ease the strain on your purse.

What people think about us!!

I was referred to Marley Comms as we had a problem with slow WAN data speeds and limited wired options due to the remote location. Marley Comms gave us a solution using 4G that is over 50-times faster than what we were able to achieve using ‘standard’ wired solutions. We are using the 4G service to run secure VPN connections back to our headquarters.

Greg Moyse - Senior Network Engineer, South West Ambulance Services

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